Thursday 28 November 2013

Three key steps to building an intime WEBSITE


Step 1. Listen

Too often a web designer tries to squeeze a client’s ROUND business ethos, message and service into their off-the-shelf (‘same as I did last time’) SQUARE website template.

They are making two fundamental mistakes here – one, hearing the client’s noise but not listening to their needs; and two, assuming the client knows what they want. The former is plain rude, whilst the latter is a lack of commercial / marketing / business experience.


Clients working with intime PROFIT – either attending Seminars; enjoying the business development attentions of a One-to-One relationship; or using intime’s Marketing services – is acknowledging that they want to make changes to grow their businesses faster and realise the trapped financial benefits (PROFIT) sooner.

We don’t make any assumptions. We listen and develop the brief ‘together’; we make suggestions, identify KSPs and USPs and refine the message.

Working together we clarify what we want to say, to whom and how.

Step 2. Style

Once we have decided what we want to say and to whom, we consider the stylistic package in which the message is to be wrapped.

The obvious ‘assumed’ route will be to synergise the corporate image already bonding the client’s business. But again, don’t assume. The site could well be or become a tactical sales tool for a specific product or service within the business portfolio rather than a cross-product corporate platform.

Because on line advertising can be so finely tuned in terms of its target and message; and because web design and build doesn’t have to cost the earth, smaller sites can have great tactical applications.

We can develop a series of tactical ‘squeeze pages’ or low pagination sites driven by a series of different Google Ad Campaigns to reach different on-line eyes and ears. Draw the prospect into the tactical site(s), capture their data and product interest, then draw them into the corporate family of products and services.

Visually, this is a live example of an image selling contemporary home and office interior design by encapsulating favourite artwork or images onto a linen background and personalising bedrooms and living / working areas in unique creativity and style – this is The Linen Backed Art Co:


This is a very different feel, image and message from the original business to business operation of PDD Mounting Co. This takes the production side of PDD to a new audience with concepts, visualised and written for an affluent ‘yummy mum’ and house proud, creative young family – both commercially viable, deliverable audiences.

So – we built a home page delivering just that:


Step 3. Structure

Within structure we include functionality and navigation – what are we trying to do and how physically should the visitor understand and follow the click-to-action.

At launch stage this needs to be no more than a five page site – Home, Sleep, Work, Live and Share. Each page tells its own story and has its own call to action and contact details. You only need to land on the site to be able to ask for a free sample and more info … data captured … bring on the fulfilment CRM.

The curious visitor can see more on Sleep, Work and Live through clear, simple navigation (no fancy tricks, just tidy synergised design).

‘Share’ is a departure from the norm, replacing the Contact page with a platform to drive social networking, referral and Linen Backed Art ‘Friends’ interaction … creative sharing:


The Structure is simple (simplicity works). The Style follows and develops the creative opportunities offered to the affluent young family target market. The mechanics, package, content, function and message reflect the client’s developing business … because we listened.

To find out more about intime PROFIT:
our One-to-One,
our Seminars and
our Marketing support services –
call us on 08456 437 497.