Saturday, 15 March 2014

Is your website fit for purpose?

This month we want to consider websites – is yours fit for purpose? Indeed – is ours fit for purpose? To fit the intime PROFIT’s 3 Step premise (and promise) of Review, Plan, Action, this month’s FREE Marketing Report is intended to help you to review and build a website that ‘attracts business’. For your own FREE report, click here: intime@intimeprofit.com.

The report is intended to help those who wish to build their own sites from scratch, using template-based online design sites. Such sites have a purpose for which they are fit, but the templated structure is not right for everyone. They enable a simple, well-structured service presentation which is fine for simple business propositions.

If you have a creative flair, you can push the advanced options to their limits to round the otherwise boxy corners that are inherent when filling templates.

What the report is particularly good for is to help review the structure, content, support and efficiency of your existing website and to structure the ‘wish list’ when considering a re-build or re-brief.

What today’s blog intends to add to this, is the broader consideration of a website review –? Has your website grown (as many do) by simply ‘bolting on’ additional messages, services and whims so it resembles what was once a desirable suburban residence, now spoilt by random, unsightly conversions and extensions?

When you last closed the office door and took your phone off the hook to read your website (what do you mean you don’t review it?) did it say the right thing, in the right way, in the right order, to be clear to an audience you’d be pleased to do business with, so they can action the right levels of contact?

Let’s consider those key points again:

Does your website say the right thing;

We all spend time reviewing and refining the corporate message – from a succinct elevator pitch, to finely tuned correspondence, e-mail marketing, advertising, corporate literature and blogs. But is the message on your website still singing from the same hymn sheet?

In the right way;

‘It’s not what you say but how you say it.’ For those of you  who have been on an intime PROFIT seminar, you’ll know from the sales presentation parts of the itinerary the presentation – tone, style, posture – are as if not more important than the content. In the same way, tone and structure can add enormous power to the words you say on screen. Line breaks, paragraph lengths, column widths, font, colourways and … punctuation. Is your message written in such a way that the viewer will be able to actually read it.

In the right order;

This is crucial to a website and there are two sides to this coin. Imagine yourself standing by the podium about to present your business, services and ethos to a room full of prospects. You start with a sensible summary of what’s to come, then move logically through the process from one theme to the next, ending with a closing summary and chance for the floor to ask questions. So, that’s the home page, service development ‘chapters’ and contact call-to-action.
 
The flip side is that we do not know which page the viewer will start at or where they will go next. Because of this, each page must have its own start, middle and end with a clear, single-proposition opportunity to act and make contact.
 
To be clear to an audience you’d be pleased to do business with;
 
It‘s really very simple. Your web copy, structure, content and style should be built with your audience profile, needs and authority in mind – as should any corporate message and language.

So they can action the right levels of contact?
 
For the viewer to confidently click that all important contact button, the benefits they’ll gain by doing so must be clear and appropriate. We know what we want them to do and how, but how do we impart what they will gain and why? What’s in it for them? Again we need to properly understand our intentions and our audience needs. If we are just list building then perhaps free gifts, information and discounts might be appropriate. But if we are talking to senior decision makers for mutually beneficial corporate benefits then it’s the ‘benefit to need’ clarity that counts.
 
This, like each of the points above, is a massive subject in its own way.
 
To begin the process of clarifying
your proposition to build your business,
say hello to intime PROFIT today: